Serving Spokane, Pullman, Pasco, Lewiston & Surrounding Area | Prompt & Reliable 24/7 Service

FAQ’s

Private Car Service Common Questions

  • Q: What areas do you service?

    A: We provide transportation services from Lewiston, Idaho, to various destinations, including Spokane, Pullman, Moscow, Grangeville, Pasco, Tri-Cities, Coeur d'Alene, Orofino, Kamiah, and more.

  • Q: Do you offer airport transportation services?

    A: Yes, we specialize in airport transportation to and from major regional airports, ensuring reliable and comfortable journeys for our clients.

  • Q: Are your drivers experienced and licensed?

    A: Absolutely. Our drivers are highly experienced, professionally trained, and licensed to guarantee your safety and provide excellent service.

  • Q: What types of vehicles do you offer for transportation?

    A: We offer comfortable vehicles suitable for various group sizes, ensuring you have the proper transportation for your needs.

  • Q: How do I make a reservation for your services?

    A: You can easily make a reservation through our website or by calling our customer service. We recommend booking in advance to secure your preferred time.

  • Q: Do you offer shuttle services to cruise ports?

    A: Yes, we provide transportation services to cruise ports, including the docks at Port of Clarkston, WA, and Port of Lewiston. We also serve American Cruise Lines passengers.

  • Q: Can I request a custom route or stop during my journey?

    A: Certainly! We strive to accommodate our customers' needs. Please contact us in advance to discuss any special requests, and we'll do our best to meet your requirements.

  • Q: What is your cancellation policy?

    A: Our cancellation policy varies based on the reservation type and service. Please refer to our terms and conditions on the website or contact our customer service for detailed information.

  • Q: Are your services available 24/7?

    A: Yes, after making your reservation, we ensure you can access transportation services whenever needed, day or night.

  • Q: How do you ensure the cleanliness of your vehicles?

    A: We take pride in maintaining clean and well-maintained vehicles. Our team regularly cleans and sanitizes the vehicles to ensure a safe and comfortable environment for our passengers.

  • Q: What payment methods do you accept?

    A: We accept various payment methods, including major credit cards, cash, and Square. Details are available on our website and during the reservation process.

  • Q: Can I book transportation for a large group or event?

    A: Absolutely! We can accommodate large groups and events. Please contact our group services department to discuss your requirements and receive a customized quote.

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